Expert Service

"Thank you so much for the kindness you bestowed on me! You need to know why this gesture meant so much to me, it’s likely more than you could imagine! When I entered your store last summer I was a mere three months out of an abusive relationship. Throughout this time I was abused emotionally, physically, and mentally.
When I walked in your store last summer I was in the throes of depression. It was a tumultuous time as well, for when one leaves an abusive relationship the abuse doesn’t end. I need you to understand it was difficult for me that day to be out. I wasn’t expecting kindness.
Your gesture not only allowed me to pass an heirloom down to my daughter, but I learned that genuine, kind people still exist in a world that had become to me cold and brutal. A simple thank you doesn’t adequately convey my appreciation, it is important to me that you understand the depths of my gratitude. Philippe, you restored my faith in human goodness. I walked in your store broken, overwhelmed, and discouraged. When I walked out, I left with the most precious gift of all; hope.
I want to thank you with all my heart, you were truly an angel. I’ve always believed in kindness for you never know the shoes a person walks in, and how such an act may affect them. I am proof. Thank you."

"I took my wedding ring to Medawar Fine Jewelers for repair. The wedding band had cracked near where it was soldered to the engagement band. Medawar went above and beyond my expectations. They did a beautiful job with the repair and also buffed and polished out many of the pits and scratches that the ring had acquired over 11 years of wear. Both the gold and the metal shined. It really looked better than the day I bought it! Thank you, Medawar! 
While the service was a bit pricey, I will definitely return for future fine jewelry needs. The quality was well worth it."

"I must share a personal experience. I have worked with Philippe on a couple of projects, his work is truly amazing. Words could not describe his talent or the man. Here I was last week picking up a custom ring. While I was with him at the counter, Philippe was asked by a colleague to take a look at beautiful classic alarm clock an elderly woman brought in. He shared he was unable to get repair parts for the clock and apologized. The woman left the showroom quietly with her clock in hand. As he looked outside seeing her disparity, he excused himself again and went outside to meet her at her car window. He spoke with her in the cold for several minutes. He returned to the counter with that clock in hand. He explained how he has struggled making repairs to these clocks and had to give that part of his work up due to the time and frustrations. Yet here this man was with that clock. He acknowledged he didn't know what he could do, but he was going to make some calls. She was quite emotional, he said, it was a gift from her husband and meant a great deal. I ask you to consider giving your thought to a small, hometown business. Can you imagine being chased to your car by a business owner? What a beautiful experience I was grateful to witness. I just had to share.... way to go Philippe!"

"Thank you so much for my beautiful ring soldering. It looks perfect! It put a smile on my face to see how beautiful it is. What a blessing! Thank you so much."

"I wanted you to know how much I appreciated you adding a ring guard to my antique ring the day you were actually closed! Such attention to detail…I’m impressed! You’re incredibly kind…Thank you."